About Our Loyalty Program

My Prime is our way of acknowledging and thanking our most loyal patients by providing them with topnotch services and exclusive healthcare benefits. This unique loyalty program is part of our commitment to promote and ensure the well-being of our members across the UAE*. It’s like having your own personal doctor by your side 24/7 not only when you are sick but also when you are healthy, to help you to stay healthy. Get access to exclusive privileges through our newly introduced loyalty program. The program offers you personalized healthcare benefits such as 24/7 doctor support, unparalleled healthcare services tailored to fit your medical needs, free fitness and nutrition packages, special discounts on medical care services, and homecare services. To ensure excellent healthcare, your own Patient Relationship Officer stationed in our medical centers will be assigned to you to personally attend to your needs.

*Terms and Conditions apply!

Loyalty Membership Benefits

  • 24/ 7 doctor support
  • Complimentary second opinion
  • Above 60 Wellness Clinic
  • Complimentary dietician consultation
  • Complimentary offers
  • Exclusive discounts on self-payment
  • Special discounted packages
  • Health awareness and wellness segment
  • Patients Relationship Officer
  • Priority appointment bookings
  • Mobile app service
  • Exclusive communication channels

*Terms and Conditions apply!

Terms & Conditions

  • Loyal customers shall be contacted by their registered phone numbers with us to be identified as a member of “My Prime” Loyalty Program.
  • This program is designed for loyal customers only (Minimum 2 visits /year from 2013 Onwards)
  • The introductory Health package is valid till March 31st, 2019
  • The program benefits are not transferable.
  • Prior Appointment to avail any of the offers is a must
  • Does not apply to insurance.
  • No cash value
  • My Prime reserves the right to change, alter, replace or otherwise modify these Terms of Use at any time. The date of last modification is stated at the end of these Terms of Use. It is your responsibility to check this page from time to time for updates.
  • The content included in this website has been compiled from a variety of sources and is subject to change without notice.
  • Prime Healthcare Group employees and their immediate families are not eligible for “My Prime” loyalty program.
  • The discounts offered to MY PRIME Members are not valid in conjunction with other discounts or promotions running at the same time.
  • Offer valid till December 2019


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